Civil Society Organizations Commitments to Local Government Unit Service Delivery

Abstract

This study dealt with identifying priority localized services offered by the local government unit (LGU) of Caoayan, Ilocos Sur, Philippines, and the corresponding recommendations and commitments of the respective civil society organizations (CSOs) to the LGU to ensure improved service delivery. It employed a qualitative research method using thematic content analysis. It utilized interview guide questions for the focus group discussion (FGD) of the 13 heads of CSOs, which are accredited by the said municipality. The priority service areas were health, education, social welfare, governance and response, public works and infrastructure, environmental management, and economic and investment promotion. In general, the civil society organizations signified their usual support and have renewed their commitment to helping improve the delivery of localized services offered by the LGU.